Frequently Asked Questions
- Can you fix all laptop makes and models?
- Why are HP Laptop Repair cheaper than other companies?
- I live nearby; can I bring my laptop in?
- Can you really turn around most jobs between 3-5 working days?
- I’ve got a software problem, can you help?
- How do you calculate the final price I pay?
- The repair is too expensive and not worthwhile, what are my options?
- I’m worried about paying over the internet, what guarantees can you offer me?
- How do I find my P/N or VGN number?
Yes, we’ve built strong partnerships with a range of component suppliers so we can easily get hold of parts, fast. Plus, our technicians have the experience needed to fix any brand.
Because we don’t have fancy offices, we can pass on savings like that to you. Plus, our strong links with suppliers means we can get the best deals on parts.
Of course! If you prefer to drop off your unit that’s absolutely fine. We’re even happy for you to organise your own shipping if you prefer, although we highly recommend the security and protection of the SwapIt boxes.
Yes. On orders confirmed by 1pm, we can usually have a courier pick up your machine that day. As long as the required parts are in stock – which they normally are – and you sign off the cost of the repair when we receive your machine, it should be back with you on day 3.
Yes, and you might not even have to send your laptop to us! We can dial into your machine remotely and fix the problem.
The cost of the whole job is based on three elements. A £25 roundtrip secure delivery service, £40 for labour and finally the part required. Please note, these figures do not include VAT which will be incorporated into the quote once we confirm the diagnosis. For more information on pricing visit our pricing page.
Occasionally it’s not economically viable to repair the unit. In this case, you have a number of options. We can ship the laptop back to you, we could dispose of the machine for you and/or we could recover the data. We also have some great deals on new, branded laptops on our website. For more information look through our catalogue of brand new, branded laptops.
We understand that paying over the internet can still be daunting and unpredictable. That’s why we offer secure payment through PayPal and Sage Pay Now. These facilities give you maximum peace of mind that your money and laptop are safe. Alternatively, we accept payment over the phone using most credit and debit cards, as well as BACS and cheque. Our website also has built in 128bit encryption, so your account details remain private and secure.
Finding your PN or VGN number is simple. The number is either underneath your laptop or below the LCD screen. Find the location of PN and VGN numbers by brand.GET YOUR FREE QUOTE
Or Call us on Freephone 0800 5999119 (Landline) or on 0161 888 1232
ACER | ASUS | BELINEA | COMPAQ | DELL | FUJITSU | HP | IBM | LENOVO | PACKARD BELL | SAMSUNG | SONY VAIO | TOSHIBA |
Our competitive pricing, comprehensive laptop screen inventory and 12 month warranty on all screens give you peace of mind when purchasing your replacement screen through us.
Check our Parts Catalogue here soon
Remember, if the part you require isn’t showing in our shop, just call us on 0800 5999 119 and we’ll be able to give you an accurate quotation over the phone.